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Your key responsibilities
- Provides for the ongoing operations, availability and stability for data center infrastructure such as structured cabling, server hardware, network, and storage equipment within a Data Room Facility to support of IT processing requirements and business directives
- Installs monitors and decommissions as necessary Global Infrastructure Services (GIS) infrastructure components and other hardware within the Data Room IT environment to maintain appropriate service levels in accordance with agreed to guidelines
- Supports and reviews Service Level Agreements (SLA), Key Performance Indicators (KPI) and other metrics to ascertain appropriate performance of all hardware within the branch data center and to identify and escalate variances in facilities performance
- Provides technical support to remediate incidents or technology change ticket orders to support hardware replacement, upgrades and other requests for remediation. Completes the restoration of service within specified SLA parameters with business
- Ascertains compliant performance and capacity of Data Room Facilities in accordance with EY compliance mandates and IT directives as part of metrics reviews and escalation procedures
- Creates and maintains appropriate documentation of all infrastructure stock equipment such as hardware items that have been installed or removed so that Data Room Facilities Operations inventory is up to date and properly accounted for
- Supports and partners with building facilities and IT management teams on changing Business and Usual (BAU) directives and advanced planning activities that affect the branch’s data center facilities
- Provides support of off hour on call rotation to maintain appropriate support staff within the branch on a round the clock basis.
To qualify for the role you must have
- Degree at university level
- English language skills - excellent written and verbal communication
- Approximately 2 years of relevant work experience, minimum of 1 year experience in various aspects of technology infrastructure management and operations, with more specific experience in running and in supporting a mission critical production environment
- Experience with various aspects of hosting center technology infrastructure management and operations with experience in maintaining larger-scale data centers preferred
- Strong knowledge of facility technologies (HVAC, power distribution, generated back-up power, rack management and Data Center cable plant)
- Experience in hardware troubleshooting (HPE, DELL, APC etc.)
- Vulnerabilities for hardware infrastructure
- Knowledge in Windows Server Systems (logs)
Who we look for?
We love working with people who are passionate about their job and have amazing skills in their area a think that: you’re an expert in the field with highly developed business and interpersonal skills, you’re always ready to face new professional challenges, you’re a person with a great sense of humor and you’re open to cross-border experiences; it’s a role for you.
What EY GDS offers?
- Work in prestigious, stable company
- Contact of employment
- Fair salary
- Relocation package
- Participating in interesting projects
- Work in a professional, dynamic, truly global team
- Development opportunities in international multilingual environment
- Medical cover
- Life insurance
- Sports card
- Laptop
- Business trips support
- Language classes
- Referral programme
- Charity initiatives
- Water, tea, coffee, sugar, milk without limit plus fresh juice twice a week and fruit once a week
- Trainings
- Wellness & Spa programme
- Sport Groups
- Additional bonuses
- Modern office space near market square
- Home office up to 3 days
If you feel that the role suits your personal goals and career path, please send us your current resume.
Join us in building a better working world. Apply now.