Network Analyst – Unified Communication

Position Summary:

The Network Analyst – Unified Communication is responsible for the advanced development, design and implementation of unified communication solutions for the ZF group through technical guidance in the areas of telecommunications, unified communication tools/software, and on-site services, in order to support and fulfill the requirements of internal and external customers worldwide.


Responsibilities:  
 

• Evaluate, propose, architect, and implement new solutions, in addition to providing day-to-day technical guidance regarding Unified Communication (UC) solutions within ZF group globally
• Take responsibility for lifecycle and capacity management processes regarding UC solutions.
• Analyze the global network and telecommunications structure for optimal UC rollout/implementation; perform market analysis and advanced evaluation of new UC-specific technologies (e.g. Microsoft® Skype for Business)
• Oversee and facilitate hardware and/or software installation/deployment in regards to the UC services.

 
Skills and Experience:
 

• Associate’s Degree, technical certification(s), or equivalent IT experience
• Preferably 3+ years of experience in the IT field encompassing a majority of the following areas – unified communication/voice, telecommunications, networking, and/or IT project management
• Experience with QoS, SIP, Audio/Video Codecs is preferred
• Experience with implementing and administrating Unified Communication solutions
• Working knowledge of the OSI network model, Ethernet, TCP/IP networking and enterprise-level IT environments
• Familiar with industry standard network devices and software
• ITIL®, PMP, Cisco, Microsoft or related Information Systems certifications would be a big plus
• Good command of English
• Willingness/ability to travel up to 20% (both domestic and international)
• Ability/willingness to meet flexible schedule arrangements per customer requirements (i.e. off-shifts, on-call)

We offer:
 

• Relocation package
• Medical care
• Discounts on goods and services
• Possibility to constantly improve your skills in an international environment
• Attractive career path