Kogo szukamy?
SME Network
Miejsce pracy: Kraków | Nr ref.
Our requirements:
- Competence in spoken and written English
- Cultural awareness and the ability to work in a complex, multicultural and global team
- Be a committed team player
- Experience of managing IS Hosting Services
- Will be required to periodically work shifts incorporating either an early start or late finish
- Previous experience of managing supplier performance is preferred
- BSc with 6+ years of experience
- Excellent knowledge of TCP/IP networking in enterprise environments: switching, routing, traffic filtering, load balancing etc.
- Extensive hands-on experience of implementing and administering Cisco network solutions (Nexus switches, ASA firewalls)
- Hands-on experience of administering CheckPoint firewalls and F5 load balancers
- Practical experience in administering Cisco SDN solutions
- Experience in implementing/administering
For our Swiss client from power and robotics/automation sector we are looking for Network specialist who would like to take part in huge project involving new Support Center in Cracow.
Your tasks:
- Acts as and is regarded as an SME authority for Network area within Hosting Tower and will be assigned Network services.
- Accountable for managing the technical quality, maintainability of infrastructure.
- Initiates proactive and reactive service improvements to ensure the quality of operational processes delivered by internal and external suppliers.
- Facilitates IS Supply in incident and problem management by acting as single point of contact at the functional/tactical level for the assigned infrastructure or applications for both colleagues and IS Supply and coordinating the input of the parties in finding solutions to incidents.
- Controls system functionality, optimization of infrastructure/application performance and operational services, according to agreed service levels (capacity, availability and performance).
- Budgets and monitors financial resources required to realize application/infrastructure quality, maintainability and compliance.
- Assesses and flags application/infrastructure in view of life cycle management and advises IS management accordingly.
- Collaborates with IS suppliers with regard to the operational implementation of outsourced activities and/or the current license usage, consistent with existing agreements.
- Conveys architecture, standards, policies, norms, and guidelines to IS Supply.
- Responsible for assessing and providing recommendations relating to trend analyses of incidents, working with the relevant IS Service Coordinators.
- Responsible for validation of problem suggestions and recommending prioritization if applicable.
- Approves/rejects resolution of problem tickets.
- Validates or initiates requests for change of corrective, adaptive, perfective or preventive nature.
- Validates proposals from internal/external IS suppliers from a technical perspective.
- Conducts IS impact analyses of requests for change in view of architecture, technical quality and maintainability of infrastructure.
- Assesses the effort for realizing changes by internal/external IS suppliers and advises IS management accordingly.
- Creates and/or approves technical specifications for changes based on functional as well as non-functional requirements and functional specifications.
- Conducts system tests and accepts/rejects deliverables based on technical specifications, and supports the business with execution of End User Acceptance tests.
- Accepts/rejects change deliverables including deployments based on technical specifications.
- Correlates information regarding incidents within an individual tower on an exceptional basis, identifying potential patterns and trends.
- Validates proposals from internal/external IS suppliers from a technical perspective.
- Creates and/or approves technical specifications for service designs based on functional as well as non-functional requirements and functional specifications.
- Conducts IS impact analyses of IS service introductions in view of architecture, technical quality and maintainability of application/infrastructure.