Must have:

• Experience with Cisco voice routers
• Experiencewith Cisco CUCM, CER, CUC, IP IVR or comparable systems
• Knowledge of SQL
• Cisco voice upgrades/TAC
• Good knowledge of English
• Focus on continuous improvements
• Team player
• Good communication skills

 Good to have:

• Experience in UCCE, UCCX
• Experience with working in continuous processes improvement and documentation of multiple voice systems

 We offer:

Multiple internal initiatives like:

• Company provided training
• Ability to learn with a team or individually
• Soft skills Academy and more!
• Fun and friendly atmosphere (board games, card games, console games, whatever tickles your fancy - we've got it!)
• Good coffee and Sweet Monday every week!