Kogo szukamy?
We offer:
- International working environment and unique company culture
- Personal development opportunities
- Friendly atmosphere in dynamic team
- Full time employment contract with salary corresponding to qualification
- Benefits package including medical care, insurance, sport activities and other
- Independent role and flexible working hours
Position Includes:
- Develop and support an expanding and maturing ServiceNow environment
- Configure ServiceNow following ITIL best practices
- Working knowledge of Incident, Problem, Service Request, Change, HR Case, Knowledge, Service Portal, CMDB and Asset Management (Service Management Suite end-to-end)
- Training, Mentoring and Coaching user community on the Use of ServiceNow
Essential duties:
- Adheres to existing platform governance process for support and maintenance
- Works closely with existing governance teams as a team member (Module Leads, Program and Platform Management)
- Day to day support and maintenance of the ServiceNow platform, work with teams to develop solutions in ServiceNow
- Build requested items and task using workflows to manage process
- Work with teams to resolve support issues in ServiceNow
- Monitor Health, usage and overall compliance of ServiceNow and its applications
- Create and configure Business Rules, UI Polices, UI Actions, Client Scripts and ACL’s
- Create and configure Notifications, UI Pages, UI Macros, Script Includes and Formatters
- Create reports and dashboards as needed
Qualifications:
- Bachelor degree or equivalent working experience in computer-related field or equivalent work experience
- 3 – 5 years of experience configuring and Administering ServiceNow (latest platform version (DEV, TEST, PROD)
- Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
- Experience with JavaScript, XML, HTML, Single Sign-On technologies, SQL relational databases
- Working knowledge of LDAP, MS Active Directory, ADFS, CSS, Bootstrap, Angular and good web design practices
- Knowledge of ITSM ServiceNow best practices, including ITIL V3
- Integration of enterprise software systems
- Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
- Strong documentation & communication skills
- Flexible and able to adapt to a rapidly changing environment
- Positive, self-motivated individual who can complete goals
- Strong problem solving, decision-making, and analytical abilities.
- ServiceNow System Administrator Certification preferred
- ITIL V3 Foundation Certification preferred
- Flexibility to work with a variety of personalities and styles
- Can work remotely or in a company office
- Can work a flexible schedule to accommodate various global regions