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EPIQ is an industry leading legal process outsourcing (LPO) company serving law firms and corporations around the world. Our extensive experience in eDiscovery, managed services, litigation support and court reporting is unmatched in the industry. The EPIQ Information Technology department is a shared services organization that supports all of EPIQ’s datacenters and regional offices around the world. We have an outstanding new opportunity for a Senior Database Administrator for SQL Server, reporting to the Lead, Database Engineering under the Database Services group.
Responsibilities:
- Work as a member of a geographically distributed DBA team, supporting multiple data centers around the world.
- Participate in on-call support rotation for a 24x7, client-facing production environment.
- Ensure EPIQ meets its contractual commitments and established SLAs, including for system uptime.
- Work closely with all IT teams to implement highly available database environments.
- Resolve trouble tickets and troubleshoot highly critical production environments, with 99.925% uptime SLAs.
- Manage all aspects of database administration in a Windows Server clustered environment including planning, developing standards, installation, configuration, backups, optimization, maintenance, and monitoring of SQL Server databases.
- Architect, design, install and configure large and complex databases with high-availability and offsite disaster recovery, utilizing Microsoft Clustering, fault tolerant SAN storage for databases and NAS for backups.
- Implement systems for monitoring database jobs and system activity and profiling for load and performance bottlenecks.
- Study the environment thoroughly and automate repetitive tasks.
- Document all processes and introduce more standards for the team to improve team productivity.
- Participate in data center migration projects.
- Follow ITIL best practices, including Change Management, Incident Management and Problem Management.
- Assist with audits and certification and maintain compliance with requirements.
Required skills and abilities
- 5+ years IT Operations with strong understanding of database structures, theories, principles, and best practices.
- 10+ years Microsoft SQL Server administration experience, preferably in a hosting and/or corporate 24x7, highly available, environment.
- Solid understanding of best practices for SQL Server administration.
- Thorough understanding of relational database design and concepts.
- Expert skills in Powershell and T/SQL scripting and writing stored procedures.
- Comprehensive knowledge of SQL Server engine internals, query execution plans, query optimization and performance tuning.
- In-depth knowledge of backup and recovery options.
- Experience supporting web-based hosted applications.
- Practical experience with SQL Server clustering installation and trouble shooting.
- Self-motivated with the ability to be proactive and work well under tight deadlines and flexible hours.
- Team player with strong intercommunication skills and the ability to provide clear documentation of production processes as necessary.
- Ability to translate business requirements into technical solutions.
- Mentor and train junior DBA’s as and when necessary.
- Familiarity in setting up actionable alerts to proactively manage systems
Optional skills
- BE or BS Degree in one of the following subject areas: Computer Science, Business Administration, Information Technology or related field preferred
- Experience managing and tuning large, multi-terabyte SQL Server databases in a SAAS environment.
- Experience configuring the monitoring of SQL Server databases utilizing SQLSentry and/or Solarwinds highly advantages.
- MCDBA, MCITP-DBA, or MCSE certifications a plus.
- MS Analysis Services, MS Reporting Services, or equivalent experiences with similar technologies a plus.
- Experience with Microsoft IIS, and Active Directory preferred.
- Knowledge of developing and deploying business continuity and disaster recovery strategies preferred.
- Knowledge in using Central Management Server and SQL Server Policy Based Management.
- Experience in other database technologies like Oracle, MySQL and Cassandra.